/* A distinct writing surface for new requests and existing-request lookup. */
body[data-page="support"] #qbar,body[data-page="support"].has-qbar footer::after{display:none}
.section.support-intake{padding:80px 0 96px;background:#fff;scroll-margin-top:88px}
.support-intake-head{margin-bottom:32px}
.support-intake-head h2{font-size:clamp(28px,3.1vw,42px);font-weight:700;line-height:1.3;letter-spacing:-.04em}
.support-intake-head>p{margin:14px 0 0;font-size:17px;line-height:1.7;color:#657184;word-break:keep-all}
/* Only the form gets a grainy frame; the guidance stays on the page background. */
.support-stage{--intake-frame-x:26px;--intake-frame-y:32px;--intake-frame-radius:28px;display:grid;grid-template-columns:minmax(0,.8fr) minmax(0,1.35fr);align-items:start;gap:64px;padding:32px 26px 32px 0}
.support-guidance{grid-area:1 / 1;padding:16px 0 0;min-width:0}
.support-eyebrow{font-size:13px;color:#536176;font-weight:600;line-height:1.5;margin:0 0 18px}
.support-guidance h3{font-size:clamp(25px,2.4vw,32px);line-height:1.4;font-weight:700;letter-spacing:-.04em}
.support-guidance-copy{font-size:15px;line-height:1.8;color:#566477;margin:20px 0 0}
.support-help-links{margin-top:44px;display:grid;gap:0}
.support-call,.support-manual{display:block;border-top:1px solid #bcc8d8;padding:22px 0}
.support-call>span{display:block;font-size:13px;line-height:1.6;color:#526077}
.support-call>b{display:flex;align-items:center;justify-content:space-between;gap:8px;margin:8px 0 6px;font-size:29px;line-height:1.4;letter-spacing:-.03em;font-weight:650}
.support-call>b>span{font-size:21px;font-weight:400;color:#5f6e83}
.support-call>small{font-size:12px;line-height:1.6;color:#607085}
.support-manual>b{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:16px;line-height:1.6;font-weight:600}
.support-manual>b>span{font-weight:400;color:#5f6e83}
.support-manual>span{display:block;font-size:12px;line-height:1.6;color:#607085;margin-top:7px}
.support-other{margin-top:48px}
.support-other p{font-size:12px;line-height:1.6;color:#526077;margin:0 0 10px}
.support-other a{display:flex;align-items:center;justify-content:space-between;gap:12px;min-height:44px;font-size:14px;font-weight:500;color:#283951}
.support-guidance a:focus-visible{outline:2px solid #204db8;outline-offset:5px;border-radius:3px}
.support-paper{--intake-base:#edf3fb;--intake-top-left:222 233 250;--intake-top-right:203 233 243;--intake-bottom-left:174 205 241;--intake-bottom-right:101 154 223;position:relative;isolation:isolate;grid-area:1 / 2;min-width:0;background:#fff;border:1px solid #ffffffb3;border-radius:20px;padding:0 32px 24px}
.support-paper::before,.support-paper::after{content:"";position:absolute;pointer-events:none}
.support-paper::before{inset:calc(-1 * var(--intake-frame-y)) calc(-1 * var(--intake-frame-x));z-index:-2;border-radius:var(--intake-frame-radius);background-color:var(--intake-base);background-image:url("data:image/svg+xml,%3Csvg width='160' height='160' viewBox='0 0 160 160' xmlns='http://www.w3.org/2000/svg'%3E%3Cfilter id='grain' x='0' y='0' width='100%25' height='100%25'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='.78' numOctaves='3' seed='17' stitchTiles='stitch'/%3E%3CfeColorMatrix type='saturate' values='0'/%3E%3C/filter%3E%3Cpath fill='%23fff' filter='url(%23grain)' opacity='.26' d='M0 0h160v160H0z'/%3E%3C/svg%3E"),radial-gradient(ellipse at 0% 100%,rgb(var(--intake-bottom-left)) 0%,rgb(var(--intake-bottom-left) / 0) 53%),radial-gradient(ellipse at 100% 100%,rgb(var(--intake-bottom-right)) 0%,rgb(var(--intake-bottom-right) / 0) 61%),radial-gradient(ellipse at 90% 0%,rgb(var(--intake-top-right)) 0%,rgb(var(--intake-top-right) / 0) 55%),radial-gradient(ellipse at 0% 0%,rgb(var(--intake-top-left)) 0%,rgb(var(--intake-top-left) / 0) 57%);background-size:160px 160px,auto,auto,auto,auto;background-repeat:repeat,no-repeat,no-repeat,no-repeat,no-repeat;background-blend-mode:multiply,normal,normal,normal,normal}
.support-paper::after{inset:0;z-index:-1;border-radius:inherit;background:#fff;box-shadow:0 2px 4px #25406606,0 20px 50px -28px #223d7440}
/* Fixed palettes follow the request type, including direct links and tab changes. */
.consultation-intake .support-paper{--intake-base:#fbf2f5;--intake-top-left:249 226 236;--intake-top-right:239 225 249;--intake-bottom-left:234 194 211;--intake-bottom-right:211 159 192}
.rq-panel[data-kind="paper"] .support-paper{--intake-base:#eef7f3;--intake-top-left:224 244 236;--intake-top-right:216 239 246;--intake-bottom-left:181 221 209;--intake-bottom-right:117 190 176}
.rq-panel[data-kind="sales_report"] .support-paper{--intake-base:#eff3fc;--intake-top-left:225 224 247;--intake-top-right:203 231 246;--intake-bottom-left:188 197 237;--intake-bottom-right:119 153 227}
.rq-panel[data-kind="contract"] .support-paper{--intake-base:#f4f1fb;--intake-top-left:238 229 248;--intake-top-right:226 233 252;--intake-bottom-left:204 193 237;--intake-bottom-right:167 152 215}
.rq-panel[data-kind="new_product"] .support-paper{--intake-base:#fcf5ef;--intake-top-left:250 232 218;--intake-top-right:250 237 217;--intake-bottom-left:240 208 181;--intake-bottom-right:224 174 154}
.rq-panel[data-kind="transfer"] .support-paper{--intake-base:#edf6f8;--intake-top-left:218 237 236;--intake-top-right:213 231 245;--intake-bottom-left:168 209 212;--intake-bottom-right:122 176 193}
.rq-panel[data-kind="termination"] .support-paper{--intake-base:#f3f3f5;--intake-top-left:234 231 240;--intake-top-right:222 232 240;--intake-bottom-left:198 199 214;--intake-bottom-right:164 177 196}
.support-intake-tabs{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;border-bottom:1px solid #e4e8ee}
.support-intake-tabs[hidden],.support-panel[hidden]{display:none}
.support-intake-tabs button{position:relative;min-height:70px;padding:20px 4px;font-size:16px;line-height:1.5;font-weight:600;letter-spacing:-.02em;color:#697586;transition:color 140ms cubic-bezier(.2,.8,.2,1)}
.support-intake-tabs button::after{content:"";position:absolute;bottom:-1px;left:0;right:0;height:3px;background:transparent;border-radius:2px}
.support-intake-tabs button[aria-selected=true]{color:var(--brand)}
.support-intake-tabs button[aria-selected=true]::after{background:var(--brand)}
.support-intake-tabs button:focus-visible{outline:2px solid var(--brand);outline-offset:-5px;border-radius:5px}
.support-panel{padding-top:28px;scroll-margin:100px 0}
.support-paper:not(.is-ready) .support-panel+.support-panel{margin-top:32px;border-top:1px solid #e4e8ee}
.support-paper-heading{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:28px}
.support-paper-heading p{font-size:12px;line-height:1.6;margin:0 0 5px;color:#6a7585}
.support-paper-heading h3{font-size:26px;line-height:1.4;letter-spacing:-.035em;font-weight:700}
.support-paper-heading>span{flex:none;color:#6a7585;font-size:11px;line-height:1.6;margin-bottom:5px}
.support-paper-heading em{font-style:normal;color:var(--brand)}
.support-intake .support-form{margin:0;max-width:none;gap:28px}
.support-fieldset{padding:0;margin:0;min-width:0}
.support-fieldset+.support-fieldset{border-top:1px solid #e8ebf0;padding-top:8px}
.support-fieldset legend{display:flex;align-items:center;gap:9px;font-size:15px;line-height:1.5;font-weight:650;color:var(--ink);margin-bottom:18px;padding:0}
.support-fieldset legend>span{font-size:11px;font-weight:500;color:#748197;font-variant-numeric:tabular-nums}
.support-fields{display:grid;gap:17px}
.support-intake .frow{gap:16px}
.support-intake .support-form label{gap:7px}
.support-intake .support-form label>span{font-size:12px;line-height:1.6;font-weight:500;color:#48566b}
.support-intake .support-form label>span small{font-size:11px;color:#667386;font-weight:400;margin-left:3px}
.support-intake .support-form :is(input:not([type=checkbox]):not(.hp),select,textarea){width:100%;min-width:0;min-height:48px;border:1px solid #dfe4ec;border-radius:8px;background-color:#f8f9fb;padding:12px 13px;font-size:16px;line-height:1.45;transition:border-color 140ms,box-shadow 140ms;scroll-margin:110px 0 130px}
.support-intake .support-form select{padding-right:34px;background-position:right 13px center}
.support-intake .support-form textarea{min-height:100px;resize:vertical}
.support-intake .support-form input::placeholder,.support-intake .support-form textarea::placeholder{color:#667386;opacity:1}
.support-intake .support-form :is(input,select,textarea):focus{border-color:var(--brand);box-shadow:0 0 0 3px #325feb16;outline:none}
.support-intake .support-form :is(input,select,textarea).err{border-color:#c34646;background-color:#fffafa}
.support-intake .support-field-hint{font-size:11px;line-height:1.65;color:#667386}
.support-submit{border-top:1px solid #e8ebf0;padding-top:22px;display:grid;gap:18px}
.support-intake .support-form .agree{gap:10px;align-items:flex-start;cursor:pointer;min-height:44px}
.support-intake .support-form .agree>span{font-size:12px;line-height:1.7;font-weight:400;color:#576479}
.support-intake .agree input{width:18px;height:18px;margin-top:2px;border-color:#8b97a8;border-radius:4px}
.support-intake .agree input:focus-visible{outline:2px solid var(--brand);outline-offset:3px}
.support-intake .support-form .btn{min-height:50px;align-self:auto;width:100%;border-radius:9px;font-size:16px;padding:13px 20px;box-shadow:0 2px 5px #325feb18;scroll-margin:110px 0 130px}
.support-intake .support-form .form-msg{min-height:0;text-align:left;font-size:13px;line-height:1.7;margin:0;overflow-wrap:anywhere}
.support-intake .support-form .form-msg:empty{display:none}
.support-intake .support-form .form-msg.bad{color:#b32f3d}
.support-intake .support-form .form-msg.ok{padding:14px 16px;border-radius:8px;background:#eef5ff;color:#274c8c;font-weight:500}
.support-intake .support-form.lookup{gap:22px}
.support-lookup-intro{font-size:14px;color:#627086;line-height:1.7;margin:-8px 0 26px;word-break:keep-all}
.support-lookup-note{margin-top:36px;padding:20px 0 0;border-top:1px solid #e8ebf0}
.support-lookup-note b{font-size:14px;line-height:1.6;font-weight:600}
.support-lookup-note p{margin-top:9px;font-size:13px;line-height:1.9;color:#627086;word-break:keep-all}
.support-lookup-note .link{font-size:13px;color:#3c5684}
.support-intake .as-list li{grid-template-columns:minmax(0,1fr);gap:6px;overflow-wrap:anywhere}
.support-intake .as-list b{font-size:15px;color:var(--brand)}
.support-intake .as-list span{font-size:14px}
.support-intake .as-list small{font-size:12px;margin:0}
@media(hover:hover) and (pointer:fine){.support-guidance a:hover b,.support-other a:hover{color:#234ca8}.support-intake-tabs button:not([aria-selected=true]):hover{color:#253c63}}
@media(max-width:1050px){
 .support-stage{--intake-frame-x:20px;--intake-frame-y:28px;padding:28px 20px 28px 0;gap:48px;grid-template-columns:minmax(0,.75fr) minmax(0,1.4fr)}
 .support-paper{padding:0 24px 24px}
 .support-call>b{font-size:25px}
 .support-intake .frow{gap:12px}
}
@media(max-width:800px){
 .section.support-intake{padding:56px 0 64px}
 .support-stage{grid-template-columns:minmax(0,1fr);gap:56px;padding:28px 20px}
 .support-guidance{grid-area:2 / 1;padding:24px 0;display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);column-gap:28px}
 .support-eyebrow,.support-guidance h3,.support-guidance-copy{grid-column:1}
 .support-eyebrow{margin-bottom:10px}
 .support-guidance h3{font-size:27px}
 .support-guidance-copy{font-size:14px;margin-top:14px}
 .support-help-links{grid-column:2;grid-row:1 / 5;margin:0}
 .support-call{padding:0 0 16px;border-top:0}
 .support-manual{padding:16px 0 0}
 .support-other{grid-column:1 / -1;margin-top:24px;padding-top:16px;border-top:1px solid #bcc8d8;display:flex;flex-wrap:wrap;gap:0 24px;align-items:center}
 .support-other p{width:100%;margin-bottom:4px}
 .support-other a{gap:12px}
 .support-paper{grid-area:1 / 1;padding:0 28px 28px}
}
@media(max-width:540px){
 .support-intake-head{margin-bottom:24px}
 .support-intake-head h2{font-size:28px}
 .support-intake-head>p{font-size:15px;margin-top:12px;max-width:320px}
 .support-stage{--intake-frame-x:12px;--intake-frame-y:24px;--intake-frame-radius:20px;padding:24px 12px;gap:48px;margin-inline:-8px}
 .support-guidance{display:block;padding:20px 4px}
 .support-eyebrow{font-size:12px;margin-bottom:8px}
 .support-guidance h3{font-size:25px;line-height:1.4}
 .support-guidance h3 br{display:none}
 .support-guidance-copy{font-size:13px;margin-top:10px;line-height:1.7}
 .support-guidance-copy br{display:none}
 .support-help-links{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-top:22px}
 .support-call,.support-manual{padding:14px 0 0;border-top:1px solid #bcc8d8}
 .support-call>span{font-size:11px;word-break:keep-all}
 .support-call>b{font-size:20px;gap:5px;white-space:nowrap;margin-top:6px}
 .support-call>b>span{display:none}
 .support-call>small{font-size:11px}
 .support-manual>b{font-size:13px;gap:4px}
 .support-manual>span{font-size:11px;word-break:keep-all}
 .support-other{display:block;margin-top:20px;padding-top:14px}
 .support-other p{font-size:11px}
 .support-other a{font-size:12px;min-height:44px}
 .support-paper{padding:0 18px 22px;border-radius:14px}
 .support-intake-tabs{gap:14px}
 .support-intake-tabs button{font-size:14px;min-height:60px;padding:17px 0}
 .support-panel{padding-top:24px}
 .support-paper-heading{gap:8px;margin-bottom:24px}
 .support-paper-heading h3{font-size:23px}
 .support-paper-heading p{font-size:11px}
 .support-paper-heading>span{font-size:10px}
 .support-intake .support-form{gap:26px}
 .support-intake .frow{grid-template-columns:minmax(0,1fr);gap:16px}
 .support-fieldset legend{font-size:14px;gap:8px;margin-bottom:16px}
 .support-intake .support-form :is(input:not([type=checkbox]):not(.hp),select,textarea){font-size:16px}
 .support-submit{padding-top:20px;gap:16px}
 .support-intake .support-form .agree>span{font-size:11px}
 .support-lookup-intro{font-size:13px;margin-bottom:22px}
 .support-lookup-note{margin-top:28px}
 .support-lookup-note b{font-size:13px}
 .support-lookup-note p,.support-lookup-note .link{font-size:12px}
}
@media(prefers-reduced-motion:reduce){.support-intake-tabs button,.support-intake .support-form :is(input,select,textarea){transition:none}}

/* Shared intake surface: purchase consultation uses the same paper and field groups. */
.consultation-paper{padding-top:30px}
.consultation-paper .support-paper-heading{padding-bottom:24px;border-bottom:1px solid #e4e8ee}
.support-intake .pick{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}
.support-intake .pick button{min-height:44px;padding:10px 6px;border:1px solid #dfe4ec;border-radius:8px;background:#f8f9fb;font-size:13px;font-weight:500;color:#48566b;white-space:normal}
.support-intake .pick button.on{border-color:var(--brand);background:#edf2ff;color:#244ccd;box-shadow:inset 0 0 0 1px var(--brand)}
.support-intake .pick button:focus-visible{outline:2px solid var(--brand);outline-offset:3px}
.support-intake .support-fields>fieldset legend{font-size:12px;font-weight:500;margin-bottom:10px;color:#48566b}
.support-intake .agree-more{min-height:32px;text-decoration:underline;text-underline-offset:3px}
.support-intake .agree-text{margin:0;padding:14px;background:#f7f9fc;border-radius:8px;font-size:12px;line-height:1.8;color:#576479;text-align:left}
.support-intake .agree-text[hidden]{display:none}
@media(max-width:540px){.consultation-paper{padding-top:24px}.support-intake .pick{grid-template-columns:repeat(2,minmax(0,1fr))}}
.support-manual-context{background:#edf3ff;border:1px solid #dbe6ff;border-radius:12px;padding:16px 18px;color:#496388;font-size:13px;line-height:1.7;margin:0 0 28px}.support-manual-context a{display:inline-block;color:#325feb;font-weight:600}